Overnight Member Services Specialist

Planet Fitness; Faribault (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Membership (self + 1)

Health Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Accident Insurance

Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in Faribault, MN seeks a Customer Service Representative to greet members and create a positive member experience by providing superior customer service to members, prospective members, and guests.

The role involves front desk duties, answering questions, processing tours, assisting with sign-ups and account updates, and maintaining a welcoming club environment. Teamwork and excellent communication are essential to success in this role.

Qualifications

• Honesty and a strong work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members with a friendly customer experience.
• Handle front desk tasks, answer calls, take information calls and tours.
• Assist with member sign-ups, cancellations, check-ins, and account updates.
• Resolve member questions or forward to management as needed.
• Keep the club neat and welcoming.

Skills

Strong customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

Planet Fitness in Faribault, MN seeks a Customer Service Representative to greet members and create a positive member experience by providing superior customer service to members, prospective members, and guests.

The role involves front desk duties, answering questions, processing tours, assisting with sign-ups and account updates, and maintaining a welcoming club environment. Teamwork and excellent communication are essential to success in this role.