Member Experience Specialist – Fitness Front Desk

Planet Fitness - Minnesota; Saint Cloud (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

Planet Fitness - Minnesota is seeking a Member Services Representative responsible for creating a positive experience for members and guests by providing superior customer service. Key duties include greeting members, checking them in, and handling front desk activities.

The ideal candidate should have a background in customer service, basic computer skills, and a passion for fitness. Punctuality and reliability are a must. Candidates must be at least 18 years old and possess a High School diploma or GED.

Qualifications

• Customer service background preferred.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Must be 18 years of age or older.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones and assist callers with various questions.
• Check members into the system and assist in maintaining club cleanliness.

Skills

Customer service background

Exceptional customer service skills

Basic computer proficiency

Passion for fitness and health

Reliability

Education

High School diploma/GED equivalent

Job description

Planet Fitness - Minnesota is seeking a Member Services Representative responsible for creating a positive experience for members and guests by providing superior customer service. Key duties include greeting members, checking them in, and handling front desk activities.

The ideal candidate should have a background in customer service, basic computer skills, and a passion for fitness. Punctuality and reliability are a must. Candidates must be at least 18 years old and possess a High School diploma or GED.