Member Experience & Front Desk Specialist

Planet Fitness; Duluth (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Dental insurance

Employee discounts

Flexible schedule

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one/few

Job summary

Planet Fitness in Duluth, MN is hiring a Customer Service Representative to welcome new and current members, drive a friendly experience, and support sales and service goals.

You will greet members, handle front desk tasks, answer calls, process tours and sign-ups, and help keep the club clean and welcoming. The role reports to the Club Manager and offers flexible hours with benefits.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist members to create a positive experience.
• Answer phones, take info calls/tours, assist sign-ups and check-ins.
• Route member service issues to Club Manager or supervisor as needed.
• Maintain the neatness and cleanliness of the club.

Skills

Honesty

Customer service

Basic computer proficiency

Job description

Planet Fitness in Duluth, MN is hiring a Customer Service Representative to welcome new and current members, drive a friendly experience, and support sales and service goals.

You will greet members, handle front desk tasks, answer calls, process tours and sign-ups, and help keep the club clean and welcoming. The role reports to the Club Manager and offers flexible hours with benefits.