Member Services & Front Desk Specialist — Flexible Schedule

Planet Fitness; Woodbury (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Planet Fitness in Woodbury, MN seeks a Customer Service Representative to welcome and assist members, drive new member sales, and deliver superior service at the front desk.

Responsibilities include handling inquiries, conducting tours, assisting with sign-ups, check-ins, and cancellations, and maintaining a clean, organized club environment while escalating issues to the Club Manager as needed.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet members and guests to create a positive experience.
• Answer phone calls and assist with questions.
• Assist with member sign-ups, check-ins, and cancellations.
• Maintain club appearance and front desk organization.
• Escalate issues to Club Manager as needed.

Skills

Customer service

Communication

Basic computer skills

Job description

Planet Fitness in Woodbury, MN seeks a Customer Service Representative to welcome and assist members, drive new member sales, and deliver superior service at the front desk.

Responsibilities include handling inquiries, conducting tours, assisting with sign-ups, check-ins, and cancellations, and maintaining a clean, organized club environment while escalating issues to the Club Manager as needed.