Overnight Member Services Specialist

Planet Fitness; Thibodaux (LA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental, and Vision Insurance

Short Term Disability Insurance

Accident Insurance

Pet Insurance

Advancement Opportunities

Job summary

Planet Fitness is looking for a Customer Service Representative to enhance member experiences through exceptional service. This role involves greeting potential members, assisting with inquiries, and ensuring a welcoming environment, alongside maintaining club cleanliness and addressing service issues. Continuous communication and a strong commitment to customer satisfaction are key to success in this position.

Qualifications

• Strong customer service skills.
• Honesty and good work ethic.
• Basic computer proficiency.

Responsibilities

• Greet potential members and provide customer support.
• Assist with member check-ins, cancellations, and account updates.
• Handle service issues and maintain club cleanliness.

Skills

Customer Service Skills

Basic Computer Proficiency

Job description

Planet Fitness is looking for a Customer Service Representative to enhance member experiences through exceptional service. This role involves greeting potential members, assisting with inquiries, and ensuring a welcoming environment, alongside maintaining club cleanliness and addressing service issues. Continuous communication and a strong commitment to customer satisfaction are key to success in this position.