Member Services & New Member Sales Specialist

ComForCare Home Care (Raleigh, NC); Grand Forks (ND); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Free Membership for self and family

Advancement Opportunities

Employee Appreciation Program

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet members, handle front desk tasks, answer calls, and support new member sign-ups and tours. This role focuses on delivering a superior member experience and resolving inquiries.

You will work with the Club Manager and team to maintain a welcoming environment, assist with member updates, and promote the club's amenities while upholding high service standards.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members to provide a great experience.
• Handle front desk tasks and answer phone calls.
• Take information calls and tours.
• Assist in member sign-ups, cancellations, BCM amenity usage, and updating member accounts.
• Facilitate member services issues and forward to Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Honesty

Work Ethic

Customer Service

Computer Proficiency

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet members, handle front desk tasks, answer calls, and support new member sign-ups and tours. This role focuses on delivering a superior member experience and resolving inquiries.

You will work with the Club Manager and team to maintain a welcoming environment, assist with member updates, and promote the club's amenities while upholding high service standards.