Night Front Desk & Member Services Pro

ComForCare Home Care (Raleigh, NC); Denver (CO); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Free uniforms

Opportunity for advancement

Training & development

Zusammenfassung

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to create a positive member experience and drive new member sales. You will interact with members, prospective members, and guests, delivering superior service and support at the club front desk.

Responsibilities include greeting visitors, handling calls, tours, sign-ups, and account updates, resolving member issues, and helping keep the facility clean and welcoming.

Qualifikationen

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Aufgaben

• Greet and assist potential members to provide a positive experience.
• Handle front desk tasks: answer calls, gather information, tours if offered, and assist with sign-ups or cancellations.
• Address member questions or issues and escalate to the Club Manager or Team Lead as needed.
• Maintain clean and organized club environment.

Kenntnisse

Customer service

Communication

Basic computer skills

Jobbeschreibung

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to create a positive member experience and drive new member sales. You will interact with members, prospective members, and guests, delivering superior service and support at the club front desk.

Responsibilities include greeting visitors, handling calls, tours, sign-ups, and account updates, resolving member issues, and helping keep the facility clean and welcoming.