Member Services & Front Desk Sales Pro

Baseline Fitness; Hesperia (CA); Presencial; USD 23.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Descripción de la vacante

Planet Fitness - PF Baseline Fitness is hiring a Customer Service Representative to welcome members, handle front desk duties, and drive top-tier service experiences. You will assist with sign-ups, check-ins, and inquiries while promoting a welcoming Judgement Free Zone.

The role emphasizes strong communication, problem-solving, and a friendly, professional demeanor in a fast-paced gym setting. Join a team dedicated to helping members achieve their fitness goals.

Formación

• Honesty and a strong work ethic are essential.
• Excellent customer service skills and a professional demeanor.
• Basic computer literacy with common software usage.

Responsabilidades

• Greet and meet potential members to deliver a positive experience.
• Handle front desk tasks and manage inquiries.
• Answer phone calls politely and assist with questions.
• Take information calls and tours of the facility.
• Assist in member check-ins, sign-ups, cancellations, and account updates.
• Facilitate member service issues and escalate when needed.
• Maintain cleanliness and organization of the club.

Conocimientos

Honesty and good work ethic

Strong customer service skills

Basic computer proficiency

Descripción del empleo

Planet Fitness - PF Baseline Fitness is hiring a Customer Service Representative to welcome members, handle front desk duties, and drive top-tier service experiences. You will assist with sign-ups, check-ins, and inquiries while promoting a welcoming Judgement Free Zone.

The role emphasizes strong communication, problem-solving, and a friendly, professional demeanor in a fast-paced gym setting. Join a team dedicated to helping members achieve their fitness goals.