Member Services & Front Desk Sales Specialist

Talentify; Zachary (LA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Gym Membership

Health Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to welcome members and guests, drive a positive experience, and contribute to new member sign-ups. You will handle front desk duties and support member questions with a friendly, service-focused approach.

The role emphasizes creating a welcoming environment, handling inquiries, tours, and account updates, while maintaining club cleanliness and delivering exceptional service to all visitors.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members, delivering a positive customer experience.
• Handle front desk tasks including answering calls and giving tours.
• Assist in member check-ins, sign-ups, cancellations, and updating member accounts.

Skills

Customer service

Communication

Problem solving

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to welcome members and guests, drive a positive experience, and contribute to new member sign-ups. You will handle front desk duties and support member questions with a friendly, service-focused approach.

The role emphasizes creating a welcoming environment, handling inquiries, tours, and account updates, while maintaining club cleanliness and delivering exceptional service to all visitors.