Overnight Member Services & Sales Associate

Planet Fitness; Arvada (CO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Planet Fitness in Arvada, CO is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience through outstanding service.

You will greet potential members, handle front desk tasks, assist with tours and sign-ups, process cancellations, and help with account information while maintaining a friendly, professional attitude. This role emphasizes teamwork and guest satisfaction within our club environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to provide a great experience.
• Handle front desk tasks: answer calls, info calls/tours, member sign-ups/cancellations, and update accounts.
• Facilitate member services issues and forward to management when needed.
• Maintain neatness and cleanliness of the club.

Skills

Customer service

Basic computer skills

Honesty & work ethic

Job description

Planet Fitness in Arvada, CO is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience through outstanding service.

You will greet potential members, handle front desk tasks, assist with tours and sign-ups, process cancellations, and help with account information while maintaining a friendly, professional attitude. This role emphasizes teamwork and guest satisfaction within our club environment.