Overnight Front Desk & Member Services Associate

Baseline Fitness; Arvada (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Employee discounts

Flexible schedule

Free food & snacks

Free Membership for self and one ...

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Arvada, CO, is hiring a Customer Service Representative to welcome prospective members, assist with tours and sign-ups, and deliver a high-quality member experience at the front desk.

This role emphasizes friendly communication, problem-solving, and teamwork; you will greet guests, process inquiries, support member check-ins, and help maintain a clean club. Compensation starts at $15.20 per hour with opportunities to advance.

Qualifications

• Honesty and good work ethic are essential.
• Strong customer service skills required.
• Basic computer proficiency expected.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk tasks: answer calls, take info calls and tours, assist sign-ups and cancellations.
• Facilitate member services issues and forward to management as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Honesty and good work ethic

Strong customer service skills

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Arvada, CO, is hiring a Customer Service Representative to welcome prospective members, assist with tours and sign-ups, and deliver a high-quality member experience at the front desk.

This role emphasizes friendly communication, problem-solving, and teamwork; you will greet guests, process inquiries, support member check-ins, and help maintain a clean club. Compensation starts at $15.20 per hour with opportunities to advance.