Overnight Member Services Specialist

Planet Fitness; New Iberia (LA); On-site; USD 19,286,000 - 23,419,000; Full time

Benefits offered by this job

Free Membership for self and one guest

Health, Dental and Vision Insurance

Advancement Opportunities

Dollars for Scholars Program

Employee Appreciation Program

Short Term Disability Insurance

Pet Insurance

HSA

Job summary

Planet Fitness is seeking a Customer Service Representative to deliver a superior member experience and drive new member sales at our facility. You will greet guests, answer calls, conduct tours, sign-ups, and manage member information while maintaining a clean club environment.

The role emphasizes strong communication, problem solving, and a customer-focused attitude. This full-time/part-time position includes opportunities for advancement and employee perks.

Qualifications

• Honesty and good work ethic required.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members to provide a great customer experience.
• Handle front desk tasks: answer phones, provide information calls and tours, assist with sign-ups and member updates.
• Facilitate member services questions and forward to the Club Manager as needed.
• Help maintain cleanliness and organization of the club.

Skills

Honesty

Customer service

Basic computer proficiency

Job description

Planet Fitness is seeking a Customer Service Representative to deliver a superior member experience and drive new member sales at our facility. You will greet guests, answer calls, conduct tours, sign-ups, and manage member information while maintaining a clean club environment.

The role emphasizes strong communication, problem solving, and a customer-focused attitude. This full-time/part-time position includes opportunities for advancement and employee perks.