Overnight Member Services & Closing Specialist

Planet Fitness; Coon Rapids (MN); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness in Minnesota is seeking an Overnight Closer (Member Services Representative) to deliver exceptional customer service to members, prospective members and guests. The role includes greeting members, processing sign-ups, tours, updating accounts, and closing the day with a bank deposit.

The position requires a friendly, energetic attitude, basic computer skills, reliability, and the ability to work overnight shifts.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Must be 18 years of age or older.
• Ability to work 3rd shift (overnights).
• Punctuality and reliability are a must.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk activities including: answer phones, check members into the system, sign up new members, and give tours.
• Facilitate updates to member accounts and respond to questions in a timely, professional manner.
• Close shift for the business day and create a bank deposit.

Job description

Planet Fitness in Minnesota is seeking an Overnight Closer (Member Services Representative) to deliver exceptional customer service to members, prospective members and guests. The role includes greeting members, processing sign-ups, tours, updating accounts, and closing the day with a bank deposit.

The position requires a friendly, energetic attitude, basic computer skills, reliability, and the ability to work overnight shifts.