Overnight Member Experience Associate

Planet Fitness - Baseline Fitness; Lakewood (CO); On-site; USD 17,000 - 25,000; Full time

Job summary

Planet Fitness - Baseline Fitness in Lakewood, CO is seeking a friendly front desk associate responsible for greeting potential members, processing sign-ups, answering info calls, and guiding tours. You will handle member account changes, assist with services questions, help maintain a clean club, and support the Club Manager in daily operations.

Strong customer service and basic computer skills are required.

Qualifications

• Experience in customer service is preferred.
• Able to work at the front desk and handle inquiries.
• Must be able to lift up to 50 lbs as part of the job.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks, information calls, and member sign-ups.
• Give tours to potential members and assist with account changes as needed.
• Maintain cleanliness and order of the club and address member service issues with management.

Skills

Strong customer service

Front desk duties

Tour guidance

Tools

Basic computer proficiency

Job description

Planet Fitness - Baseline Fitness in Lakewood, CO is seeking a friendly front desk associate responsible for greeting potential members, processing sign-ups, answering info calls, and guiding tours. You will handle member account changes, assist with services questions, help maintain a clean club, and support the Club Manager in daily operations.

Strong customer service and basic computer skills are required.