Overnight Member Concierge & Sales Pro

24 Hour Fitness; San Clemente (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Free club membership

Employee Assistance Program (EAP)

Health benefits eligibility

Job summary

24 Hour Fitness in San Clemente, CA is seeking an Overnight Sales & Service Associate to welcome members, answer membership questions, and guide guests toward the right fitness options during a dedicated overnight shift.

You will engage with members on check-in, support onboarding with Personal Trainers, and upsell retail and add-on memberships while maintaining a clean, welcoming club environment.

Qualifications

• High School diploma or GED required.
• CPR and AED certification required.
• Must complete SSO training prior to working alone at the front desk.

Responsibilities

• Greet members at check-in and assist with their needs.
• Engage with guests, discuss memberships, and answer questions.
• Resolve member concerns and escalate when needed.
• Maintain a clean, safe club floor and locker rooms.
• Promote in-club promotions and Personal Training offerings.

Skills

Customer service

Communication skills

Organization

Attention to detail

Education

High School diploma or GED

CPR and AED certification

Tools

Club software

Phone system

Computer skills

Job description

24 Hour Fitness in San Clemente, CA is seeking an Overnight Sales & Service Associate to welcome members, answer membership questions, and guide guests toward the right fitness options during a dedicated overnight shift.

You will engage with members on check-in, support onboarding with Personal Trainers, and upsell retail and add-on memberships while maintaining a clean, welcoming club environment.