Overnight Member Concierge & Sales Specialist

24 Hour Fitness; Mountain View (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

24 Hour Fitness is seeking a Sales & Service Overnight (SSO) to join the Club Operations team in Mountain View. You will interact with guests, assist with memberships, and foster a welcoming, member-centered environment during the overnight shift.

You will engage with members, resolve issues, and help maintain a clean, friendly gym space while supporting our service commitments and goals for an outstanding guest experience.

Qualifications

• Experience delivering member-focused service.
• Ability to work overnight shifts.
• Excellent written and verbal communication.

Responsibilities

• Greet members and assist with check-in to ensure prompt service.
• Answer questions about memberships and club amenities.
• Resolve member concerns or escalate to management when needed.
• Maintain a clean, safe club environment on the floor and in locker rooms.

Skills

Customer service

Guest engagement

Communication

Job description

24 Hour Fitness is seeking a Sales & Service Overnight (SSO) to join the Club Operations team in Mountain View. You will interact with guests, assist with memberships, and foster a welcoming, member-centered environment during the overnight shift.

You will engage with members, resolve issues, and help maintain a clean, friendly gym space while supporting our service commitments and goals for an outstanding guest experience.