Overnight Member Experience & Sales Pro

24 Hour Fitness USA, LLC; Costa Mesa (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Complimentary membership

Benefits package

Job summary

24 Hour Fitness USA, LLC in Costa Mesa, CA is seeking an Overnight Sales & Service Officer to welcome members and guests, assist with check-in, and answer questions about memberships and services. The SSO will maintain a clean, safe club, support onboarding, and contribute to a best-in-class member experience.

The role emphasizes friendly service, tour assistance, and promoting add-on memberships and Personal Training, with eligibility for sales commissions.

Qualifications

• 6–12 months experience in customer service.
• Overnight shift experience preferred.
• Basic computer skills.

Responsibilities

• Greet members upon check-in and assist with their needs.
• Answer member questions and resolve concerns promptly.
• Give tours and discuss amenities with potential members.
• Promote Personal Training and other in-club services.

Skills

Customer service

Communication skills

Organization

Attention to detail

Education

High School diploma or GED

CPR & AED certification

Tools

Club systems

Job description

24 Hour Fitness USA, LLC in Costa Mesa, CA is seeking an Overnight Sales & Service Officer to welcome members and guests, assist with check-in, and answer questions about memberships and services. The SSO will maintain a clean, safe club, support onboarding, and contribute to a best-in-class member experience.

The role emphasizes friendly service, tour assistance, and promoting add-on memberships and Personal Training, with eligibility for sales commissions.