Overnight Gym Member Concierge & Sales Associate

24 Hour Fitness USA, LLC; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

24 Hour Fitness USA, LLC is seeking an Overnight Sales & Service Associate to join the Club Operations team. The SSO supports members and guests with a friendly, informative experience during a dedicated overnight shift, maintaining clean, safe facilities and guiding new members through enrollment.

You will engage members, answer questions about memberships, assist with tours, promote services and promotions, and support the club on the floor and at check-in, reporting to the Sales & Service

Qualifications

• Excellent customer service skills.
• Strong communication (oral and written) abilities.
• Ability to organize and pay attention to detail.
• Experience handling multiple phone lines is a plus.

Responsibilities

• Greet members and assist with check-in to ensure quick, friendly service.
• Answer membership questions and discuss facilities and options.
• Promote in-club promotions and Personal Training Add-Ons.
• Maintain a clean, safe gym environment and report issues.

Skills

Customer service

Communication

Organization

Attention to detail

Phone handling

Education

High School diploma/GED

CPR & AED certification

Tools

Club systems

Job description

24 Hour Fitness USA, LLC is seeking an Overnight Sales & Service Associate to join the Club Operations team. The SSO supports members and guests with a friendly, informative experience during a dedicated overnight shift, maintaining clean, safe facilities and guiding new members through enrollment.

You will engage members, answer questions about memberships, assist with tours, promote services and promotions, and support the club on the floor and at check-in, reporting to the Sales & Service