Overnight Member Concierge & Sales

24 Hour Fitness; Riverside (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Free Club Membership

Health coverage

401k Savings and Investment Plan

Job summary

24 Hour Fitness Riverside is seeking a Sales & Service Overnight (SSO) team member to deliver a welcoming, member-focused experience during the overnight shift. You'll greet members, assist with check-in, discuss memberships, and guide guests toward fitness goals while maintaining a clean, safe club environment.

Responsibilities include resolving member concerns, promoting in-club promos, tours, and Personal Training add-ons, and supporting revenue through retail and service upsells; prior

Qualifications

• High School diploma or GED required.
• CPR and AED certification required (provided by 24 Hour Fitness).
• Must complete SSO training before working alone at the front desk.

Responsibilities

• Greet members and guests, assist check-in, and address needs.
• Maintain relationships with members and respond to questions or concerns.
• Resolve member concerns and escalate when needed.
• Keep club floor and locker rooms clean and safe.
• Promote in-club promotions and upsell Personal Training, memberships, and retail.

Skills

Customer service

Communication skills

Organization skills

Attention to detail

Overnight shift experience

Education

High School diploma or GED

CPR & AED certification

SSO training

Job description

24 Hour Fitness Riverside is seeking a Sales & Service Overnight (SSO) team member to deliver a welcoming, member-focused experience during the overnight shift. You'll greet members, assist with check-in, discuss memberships, and guide guests toward fitness goals while maintaining a clean, safe club environment.

Responsibilities include resolving member concerns, promoting in-club promos, tours, and Personal Training add-ons, and supporting revenue through retail and service upsells; prior