Overnight Club Concierge — Member Experience & Sales

24 Hour Fitness; Downey (CA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Free club membership

Employee discounts

Job summary

24 Hour Fitness in Downey, CA is seeking a Sales & Service Overnight (SSO) to support members and guests during a dedicated overnight shift. You will engage with guests, assist with memberships, and help maintain a welcoming club environment.

Responsibilities include greeting members, answering questions, facilitating tours, and promoting add-on services while ensuring a clean, friendly, and safe facility.

Qualifications

• Customer service and guest interaction experience required.
• Strong communication and written skills.
• High attention to detail and organized work habits.

Responsibilities

• Greet members and guests, assist with check-in.
• Answer membership questions and provide club information.
• Assist with tours and onboarding of new members.
• Promote in-club promotions and personal training options.
• Maintain cleanliness and safety on the club floor and locker rooms.

Skills

Customer service

Communication

Organization

Attention to detail

Computer skills

Front desk/guest service

Education

High School diploma or GED

CPR & AED certification

SSO training

Tools

24 Hour Fitness systems

Job description

24 Hour Fitness in Downey, CA is seeking a Sales & Service Overnight (SSO) to support members and guests during a dedicated overnight shift. You will engage with guests, assist with memberships, and help maintain a welcoming club environment.

Responsibilities include greeting members, answering questions, facilitating tours, and promoting add-on services while ensuring a clean, friendly, and safe facility.