Overnight Club Concierge & Guest Services Pro

BFit Gyms; Aurora (CO); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Complimentary membership

Health coverage

Job summary

24 Hour Fitness is seeking an Overnight Sales & Service (SSO) team member to support a welcoming, member-centric environment. The role focuses on greeting guests, answering membership questions, and guiding them toward the right next steps in fitness goals.

Responsibilities include assisting with onboarding, maintaining club cleanliness, and promoting Personal Training and add-on memberships. Overnight shifts require strong customer service and teamwork.

Qualifications

• Customer service-focused with strong communication skills.
• Proficient with club software and standard applications.
• CPR/AED certification required; training provided if needed.

Responsibilities

• Greet members and guests, assist with check-ins, and address needs promptly.
• Engage guests, offer tours, answer questions, and promote membership options.
• Support retail promotions and initiatives to drive club revenue.

Skills

Customer service

Communication

Organization

Attention to detail

CPR/AED training

Education

High School diploma or GED

CPR/AED certification

SSO training

Tools

Computer skills

Job description

24 Hour Fitness is seeking an Overnight Sales & Service (SSO) team member to support a welcoming, member-centric environment. The role focuses on greeting guests, answering membership questions, and guiding them toward the right next steps in fitness goals.

Responsibilities include assisting with onboarding, maintaining club cleanliness, and promoting Personal Training and add-on memberships. Overnight shifts require strong customer service and teamwork.