Overnight Gym Concierge & Membership Sales

24 Hour Fitness; Ventura (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free club membership

Employee assistance program (EAP)

Basic life and AD&D Insurance

401k Savings and Investment Plan

Job summary

24 Hour Fitness in Ventura, CA is hiring an Overnight Sales & Service Overnight (SSO) to support members and guests after hours. You will greet members, assist with enrollment, give tours, and promote club services while maintaining a clean, safe environment.

The role emphasizes high-quality customer interaction, resolving concerns, and driving membership engagement through consultative conversations and in-club promotions.

Qualifications

• High School diploma or GED required.
• CPR & AED certification required (provided by 24 Hour Fitness).
• 6–12 months of customer service experience preferred.
• Overnight shift experience preferred.

Responsibilities

• Greet members and guests with a friendly check-in and assist with enrollment as needed.
• Offer club tours, discuss amenities, and answer membership questions to drive sign ups.
• Promote Personal Training and other in-club offers; upsell add‑ons where appropriate.
• Maintain a clean, safe, and welcoming environment on the club floor and in locker rooms.
• Resolve member concerns and escalate to management when needed.

Skills

Customer service

Communication

Organization

Computer skills

Education

High School diploma/GED

CPR/AED certification

Tools

LMS/Club systems

Job description

24 Hour Fitness in Ventura, CA is hiring an Overnight Sales & Service Overnight (SSO) to support members and guests after hours. You will greet members, assist with enrollment, give tours, and promote club services while maintaining a clean, safe environment.

The role emphasizes high-quality customer interaction, resolving concerns, and driving membership engagement through consultative conversations and in-club promotions.