Overnight Member Concierge & Front Desk Pro

ComForCare Home Care (Raleigh, NC); Minneapolis (MN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Free Gym Membership for self and one 2

Employee Appreciation Program

Dollars for Scholars Program

Advancement Opportunities

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Team Member Support Team

Job summary

Planet Fitness - PF Baseline Fitness in Minneapolis seeks a Customer Service Representative Overnights to greet members, handle front desk tasks, answer questions, and support member sign-ups and tours. You will ensure a friendly, clean, and efficient club experience.

Responsibilities include taking info calls, assisting with member check-ins, resolving service questions, and maintaining a welcoming environment during overnight shifts.

Qualifications

• Honesty and strong work ethic.
• Excellent customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential and current members, delivering a superior experience.
• Handle front desk tasks and answer phones to address questions or concerns.
• Take information calls and tours for prospective members.
• Assist with member check-ins, sign-ups, cancellations, and updating member accounts.
• Facilitate member services issues and route to appropriate supervisor as needed.
• Help maintain club cleanliness and organization.

Skills

Honesty

Customer service

Computer basics

Job description

Planet Fitness - PF Baseline Fitness in Minneapolis seeks a Customer Service Representative Overnights to greet members, handle front desk tasks, answer questions, and support member sign-ups and tours. You will ensure a friendly, clean, and efficient club experience.

Responsibilities include taking info calls, assisting with member check-ins, resolving service questions, and maintaining a welcoming environment during overnight shifts.