Overnight Member Services Specialist

Planet Fitness - PF Baseline Fitness; Duluth (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Employee discounts

Flexible schedule

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative in Duluth, MN to greet members, answer questions, and support front desk operations, helping create a positive member experience and drive new member sign-ups.

Responsibilities include handling phone inquiries, tours, member check-ins, updating member records, and resolving basic service issues with the Club Manager or Supervisor. Flexible scheduling and advancement opportunities are offered.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet prospective members and provide a positive member experience.
• Handle front desk tasks including answering phones and guiding tours.
• Assist with member check-ins, sign-ups, cancellations, and updating records.

Skills

Customer service

Communication

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative in Duluth, MN to greet members, answer questions, and support front desk operations, helping create a positive member experience and drive new member sign-ups.

Responsibilities include handling phone inquiries, tours, member check-ins, updating member records, and resolving basic service issues with the Club Manager or Supervisor. Flexible scheduling and advancement opportunities are offered.