Overnight Hotel Night Auditor | PTO & Benefits

Stonebridge; Washington (District of Columbia); Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

Stonebridge in Washington, DC seeks a Night Auditor to close the day by balancing revenues, performing bookkeeping, and delivering guest services during overnight hours.

You will check in/out guests, verify payments, update records in the property management system, and coordinate with housekeeping to ensure a smooth overnight operation.

The role requires strong communication, basic bookkeeping, and the ability to work independently with minimal supervision.

Qualifications

• Experience in hospitality or customer service preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong verbal and written communication skills.
• Proficient with property management systems and office software.
• Excellent customer service and problem-solving abilities.

Responsabilités

• Greet, register, and assign rooms to guests.
• Verify payment methods and process credit authorizations.
• Maintain accurate records of room availability and guest accounts.
• Balance daily receipts and conduct income audits.
• Assist guests with check-out processes and resolve discrepancies.
• Answer phone calls and direct inquiries or needs.
• Coordinate with overnight housekeeping/maintenance to resolve issues.
• Make and confirm reservations with accurate data entry.
• Provide information on hotel services and local attractions.
• Document guest feedback and escalate issues to management.
• Perform nightly bucket checks to ensure standards.
• Monitor safety and security during overnight shifts.

Connaissances

Hospitality experience

Bookkeeping

Communication skills

Office software

Independent work

Detail orientation

Guest service

Outils

Property management system

Office software

Description du poste

Stonebridge in Washington, DC seeks a Night Auditor to close the day by balancing revenues, performing bookkeeping, and delivering guest services during overnight hours.

You will check in/out guests, verify payments, update records in the property management system, and coordinate with housekeeping to ensure a smooth overnight operation.

The role requires strong communication, basic bookkeeping, and the ability to work independently with minimal supervision.