Night Auditor: Overnight Front Desk & Bookkeeping

Stonebridge Companies; Washington (District of Columbia); On-site; USD 25,000 - 33,000; Full time

Job summary

Stonebridge Companies in Washington, DC is seeking a Night Auditor to close the business day by balancing revenues and receipts, performing bookkeeping, and assisting guests with check-ins and check-outs during overnight hours.

This full-time, non-exempt role requires attention to detail, strong communication, familiarity with property management systems, and the ability to work independently while ensuring security and guest satisfaction.

Qualifications

• Previous experience in a hospitality or customer service role preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Proficient in using property management systems and office software.
• Excellent customer service and problem‑solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail‑oriented with strong organizational skills.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Maintain accurate records of room availability and guest accounts using the property management system.
• Balance daily receipts and revenues, conducting income audits on posted revenues.
• Assist guests with check‑out processes, reviewing accounts and resolving discrepancies.
• Answer phone calls promptly, directing inquiries or addressing guest needs.
• Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
• Make and confirm reservations, ensuring accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Document guest feedback and upscale issues to management when necessary.
• Perform nightly “bucket checks” to ensure compliance with hotel standards.
• Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.

Skills

Bookkeeping

Customer service

Communication

PMS software

Attention to detail

Job description

Stonebridge Companies in Washington, DC is seeking a Night Auditor to close the business day by balancing revenues and receipts, performing bookkeeping, and assisting guests with check-ins and check-outs during overnight hours.

This full-time, non-exempt role requires attention to detail, strong communication, familiarity with property management systems, and the ability to work independently while ensuring security and guest satisfaction.