Overnight Front Desk & Accounting Auditor

Stonebridge; Morgantown (WV); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits

Travel and lodging perks

Job summary

Stonebridge in Morgantown, WV seeks a reliable Night Auditor to close the day by balancing revenues, performing bookkeeping, and providing guest services during overnight hours.

You will greet guests, process check-ins/outs, verify payments, maintain records in the property management system, and coordinate with overnight staff to resolve issues. This full-time role requires strong communication, attention to detail, and the ability to work independently, including weekends and holidays.

Qualifications

• Hospitality or customer service experience preferred.
• Basic bookkeeping and balancing financial transactions.
• Strong verbal and written communication skills.
• Proficiency with property management systems and office software.
• Excellent customer service and problem-solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Maintain accurate records of room availability and guest accounts using the property management system.
• Balance daily receipts and revenues, conducting income audits on posted revenues.
• Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
• Answer phone calls promptly, directing inquiries or addressing guest needs.
• Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
• Make and confirm reservations, ensuring accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Document guest feedback and elevate issues to management when necessary.
• Perform nightly “bucket checks” to ensure compliance with hotel standards.
• Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.

Skills

Hospitality experience

Bookkeeping

Communication skills

PMS software

Customer service

Independence

Detail oriented

Job description

Stonebridge in Morgantown, WV seeks a reliable Night Auditor to close the day by balancing revenues, performing bookkeeping, and providing guest services during overnight hours.

You will greet guests, process check-ins/outs, verify payments, maintain records in the property management system, and coordinate with overnight staff to resolve issues. This full-time role requires strong communication, attention to detail, and the ability to work independently, including weekends and holidays.