Night Auditor — Overnight Hospitality & Guest Services

Stonebridge Companies

Ocean City (NJ)

On-site

USD 35,000 - 48,000

Part time

13 days ago

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Job summary

Stonebridge is seeking a Night Auditor in Ocean City, Maryland to close the day by balancing revenues, performing bookkeeping, and assisting guests with check-ins and check-outs during overnight hours. This part-time role requires basic bookkeeping, strong communication, and the ability to work independently.

You will use the hotel's property management system, support front office operations, and help ensure guest satisfaction across late-night service.

Qualifications

  • Experience in hospitality or customer service preferred.
  • Proficient in basic bookkeeping and balancing transactions.
  • Strong written and verbal communication.
  • Proficient with property management systems and office software.
  • Detail oriented with strong organizational skills.

Responsibilities

  • Greet, register, and assign rooms to hotel guests.
  • Verify customer payment methods and process credit authorizations.
  • Maintain accurate records of room availability and guest accounts using the property management system.
  • Balance daily receipts and revenues, conducting income audits on posted revenues.
  • Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
  • Answer phone calls promptly, directing inquiries or addressing guest needs.
  • Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
  • Make and confirm reservations, ensuring accurate data entry.
  • Provide guests with information on hotel services and local attractions.
  • Document guest feedback and elevate issues to management when necessary.

Skills

Bookkeeping basics
Customer service
Communication skills
Independent work
Detail oriented

Tools

Property management system
Office software

Job description

Stonebridge is seeking a Night Auditor in Ocean City, Maryland to close the day by balancing revenues, performing bookkeeping, and assisting guests with check-ins and check-outs during overnight hours. This part-time role requires basic bookkeeping, strong communication, and the ability to work independently.

You will use the hotel's property management system, support front office operations, and help ensure guest satisfaction across late-night service.

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