Overnight Guest Services Specialist

Extended Stay Hotels; East Paris (MI); On-site; USD 14,000 - 20,000; Part time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Progam offering скидки

Job summary

Extended Stay America in Michigan is seeking a Night Service Representative (Part Time) to handle overnight on-call needs, guest interactions, and secure key control. The role includes lodging on site and responding quickly to requests to maintain guest satisfaction.

You will manage check-ins/outs, assist with emergencies, and coordinate with maintenance and security while upholding hotel policies and safety standards.

Qualifications

• High school diploma or GED or equivalent experience.
• Ability to respond to overnight needs within 30 minutes.
• Excellent written and spoken English.

Responsibilities

• Attend to guests on call for check-ins, emergencies and noise issues.
• Safeguard hotel keys; log in/out as needed.
• Check-in/check-out guests; process payments when required.
• Maintain safety procedures and report concerns.

Skills

English proficiency

Customer communication

Time management

Problem solving

Computer skills

Education

High school diploma or GED

Tools

Hotel PMS system

Microsoft Office

Job description

Extended Stay America in Michigan is seeking a Night Service Representative (Part Time) to handle overnight on-call needs, guest interactions, and secure key control. The role includes lodging on site and responding quickly to requests to maintain guest satisfaction.

You will manage check-ins/outs, assist with emergencies, and coordinate with maintenance and security while upholding hotel policies and safety standards.