Overnight Front Desk & Member Experience

Paycom - ATS; Westview Manor (NY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Employee discount

Dental insurance

Vision insurance

Job summary

Planet Fitness is seeking an Overnight Front Desk Associate to welcome members with a confident, professional and friendly approach. You will greet, assist, and provide accurate information while ensuring a smooth check-in experience.

You will handle transactions, promote benefits and ongoing promotions, answer questions about policies, and help keep the club clean and welcoming during late-night hours. This position requires reliability and a strong customer‑service mindset.

Qualifications

• Must be 18 years or older.
• High School Diploma or Equivalent required.
• Six months in face-to-face customer service in retail required or 1 year fitness experience preferred.

Responsibilities

• Welcome and exit members in a confident, professional, and friendly manner.
• Provide gracious and efficient telephone service.
• Accept payments and give receipts; handle cash accurately.
• Promote products and promotions to members.
• Maintain club cleanliness during the shift.

Skills

Verbal communication

Written communication

Customer service

Teamwork

Education

High School Diploma or Equivalent

Job description

Planet Fitness is seeking an Overnight Front Desk Associate to welcome members with a confident, professional and friendly approach. You will greet, assist, and provide accurate information while ensuring a smooth check-in experience.

You will handle transactions, promote benefits and ongoing promotions, answer questions about policies, and help keep the club clean and welcoming during late-night hours. This position requires reliability and a strong customer‑service mindset.