Front Desk & Member Experience Associate - Flexible Hours

EASY MILE US LLC; Beaverton (OR); On-site; USD 18,000 - 23,000; Full time

Job summary

Planet Fitness is seeking a Front Desk Associate to be the first point of contact for members and guests, ensuring a welcoming, clean, and organized club environment. You will handle check-ins, guide inquiries about memberships, and support daily operations to deliver a positive member experience.

The role requires strong communication, a friendly attitude, and the ability to work in a fast-paced setting, including evenings and weekends.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude and welcoming demeanor.
• Ability to work in a fast-paced environment and multitask.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist members with inquiries about memberships and gym services.
• Check-in members and handle basic transactions at the front desk.
• Keep front desk area tidy and presentable, including locker rooms and bathrooms.
• Promote memberships, personal training, and other services.
• Collaborate with team and management to meet club goals.

Skills

Customer service

Communication skills

Interpersonal skills

Computer skills

Flexibility

Education

High school diploma

Tools

POS system

Job description

Planet Fitness is seeking a Front Desk Associate to be the first point of contact for members and guests, ensuring a welcoming, clean, and organized club environment. You will handle check-ins, guide inquiries about memberships, and support daily operations to deliver a positive member experience.

The role requires strong communication, a friendly attitude, and the ability to work in a fast-paced setting, including evenings and weekends.