Member Experience Specialist – Front Desk

Planet Fitness; Easley (SC); Vor Ort; USD 15.154.000 - 20.664.000; Teilzeit

Zusammenfassung

Planet Fitness is seeking a Front Desk Associate to greet members and guests, provide exceptional customer service, and maintain a clean, welcoming club environment.

You will assist with memberships, answer questions about services, and support daily operations at the front desk, including check-ins, billing, and renewals. A positive attitude and teamwork are essential in a fast-paced setting, with opportunities to promote additional services.

Qualifikationen

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Aufgaben

• Greet members and guests in a friendly and professional manner, ensuring a welcoming environment.
• Assist members with inquiries about memberships, policies, and gym services.
• Check-in members and handle membership-related transactions.
• Maintain a tidy front desk and organized work area.
• Keep locker rooms and bathrooms clean and well-presented.
• Promote memberships and services to potential members.
• Collaborate with team to meet club goals and maintain safety.

Kenntnisse

Customer service

Communication

Teamwork

Multitasking

Flexible hours

Ausbildung

High School Diploma or equivalent

Tools

Basic computer skills

Jobbeschreibung

Planet Fitness is seeking a Front Desk Associate to greet members and guests, provide exceptional customer service, and maintain a clean, welcoming club environment.

You will assist with memberships, answer questions about services, and support daily operations at the front desk, including check-ins, billing, and renewals. A positive attitude and teamwork are essential in a fast-paced setting, with opportunities to promote additional services.