Overnight Front Desk & Member Experience Specialist

Planet Fitness; Ela Wada Terrace (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Employee discount

Free Black Card membership

Exercise incentives

Job summary

Planet Fitness is seeking an Overnight Front Desk Associate to welcome members and handle inquiries, payments, and promotions while keeping the club clean and welcoming. This role emphasizes friendly, accurate service in a fast-paced retail fitness environment.

The candidate should be 18+, with a high school diploma or equivalent and retail/customer service experience; fitness experience is a plus. Rotating overnight shifts, benefits include 401(k) and health coverage.

Qualifications

• Minimum 18 years old or older.
• High School Diploma or Equivalent required.
• Six months retail customer service or 1 year fitness experience preferred.

Responsibilities

• Welcome and exit members with a confident, friendly manner.
• Answer telephone inquiries promptly and accurately.
• Maintain club cleanliness for up to 50% of the shift.
• Accept payments, give change and receipts.
• Promote products and promotions to drive revenue.

Skills

Verbal communication

Written communication

Multitasking

Decision making

Customer service

Team player

Initiative

Energetic

Education

High School Diploma or Equivalent

Job description

Planet Fitness is seeking an Overnight Front Desk Associate to welcome members and handle inquiries, payments, and promotions while keeping the club clean and welcoming. This role emphasizes friendly, accurate service in a fast-paced retail fitness environment.

The candidate should be 18+, with a high school diploma or equivalent and retail/customer service experience; fitness experience is a plus. Rotating overnight shifts, benefits include 401(k) and health coverage.