Overnight Front Desk & Member Services Specialist

Planet Fitness - Garlan; Reno (NV); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Job summary

Planet Fitness - Garlan in Reno, NV is looking for an Overnight Closer (Member Services Representative) to enhance member experience through exceptional service. Responsibilities include greeting members, managing front desk activities, updating member accounts, and ensuring the cleanliness of the club. Ideal candidates should have a passion for fitness, customer service experience, and a high school diploma or GED. The role requires working overnight shifts and is perfect for positive and reliable individuals.

Qualifications

• Customer service background preferred.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Able to interact in a positive and professional way.

Responsibilities

• Greet members, providing exceptional customer service.
• Handle all front desk related activities.
• Facilitate needed updates to member’s accounts.
• Maintain the neatness and cleanliness of the club.
• Close shift and create a bank deposit.

Skills

Customer service background

Basic computer proficiency

Exceptional customer service skills

Strong listening skills

Education

High School diploma/GED equivalent

Job description

Planet Fitness - Garlan in Reno, NV is looking for an Overnight Closer (Member Services Representative) to enhance member experience through exceptional service. Responsibilities include greeting members, managing front desk activities, updating member accounts, and ensuring the cleanliness of the club. Ideal candidates should have a passion for fitness, customer service experience, and a high school diploma or GED. The role requires working overnight shifts and is perfect for positive and reliable individuals.