Overnight Member Services Lead - Front Desk & Closings

Hunter Super Techs - TurnPoint; Las Vegas (NV); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Back Card Membership

Company Training

Advancement opportunities

Rewards and Recognition programs

401k benefits

Job summary

Planet Fitness is hiring an Overnight Closer to deliver exceptional member experiences and support club operations. You will manage front desk tasks, greet guests, assist with sign-ups, and conduct tours for prospective members.

The role includes closing the shift and preparing the next day’s bank deposit while maintaining a clean, welcoming environment. The position requires a high school diploma or GED, 18+ years old, and a positive, customer-focused attitude.

Qualifications

• Customer service background preferred.
• Basic computer skills required.
• Excellent communication and interpersonal skills.
• Punctuality and reliability a must.
• Empathetic listener with problem-solving abilities.
• Must be 18 years of age or older.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Handle front desk activities including answering phones and assisting callers.
• Check members into the system and sign up new members.
• Take prospective members on tours and update member accounts as needed.
• Close the shift and prepare the bank deposit for the next day.
• Keep the club clean and well-organized throughout the shift.

Skills

Customer service

Basic computer skills

Strong communication

Punctual & reliable

Empathy and problem solving

Education

High School diploma/GED

Tools

POS system

Job description

Planet Fitness is hiring an Overnight Closer to deliver exceptional member experiences and support club operations. You will manage front desk tasks, greet guests, assist with sign-ups, and conduct tours for prospective members.

The role includes closing the shift and preparing the next day’s bank deposit while maintaining a clean, welcoming environment. The position requires a high school diploma or GED, 18+ years old, and a positive, customer-focused attitude.