Overnight Front Desk – Member Services Pro

Baseline Fitness; Denver (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free membership for self & family

Advancement opportunities

Training & development

Health insurance

Job summary

Baseline Fitness in Denver is hiring a Customer Service Representative to deliver a superior member experience and drive new member sales. You will greet guests, answer questions, conduct tours, and guide sign-ups with a friendly, helpful attitude.

This role requires strong customer service, basic computer skills, and the ability to work well with team members. The position offers opportunities for advancement and a supportive gym culture.

Qualifications

• Strong customer service experience
• Basic computer proficiency
• Excellent communication and listening skills
• Professional demeanor with guests and teammates

Responsibilities

• Greet and assist potential members, ensuring a positive experience
• Manage front desk tasks: answer calls, take information calls and tours
• Assist with member sign-ups, cancellations and account updates
• Support club operations and maintain cleanliness

Skills

Customer service

Communication

Listening

Problem solving

Job description

Baseline Fitness in Denver is hiring a Customer Service Representative to deliver a superior member experience and drive new member sales. You will greet guests, answer questions, conduct tours, and guide sign-ups with a friendly, helpful attitude.

This role requires strong customer service, basic computer skills, and the ability to work well with team members. The position offers opportunities for advancement and a supportive gym culture.