Member Experience & Front Desk Specialist

Baseline Fitness; Colorado Springs (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free Membership for self and onefamily

Health, Dental and Vision Insurance

Dollars for Scholars Program

Employee Appreciation Program

Advancement Opportunities

Job summary

Baseline Fitness in Colorado Springs is seeking a Customer Service Representative to greet members and deliver a superior customer experience. You will handle front desk tasks, assist with tours, sign-ups, cancellations, and update member accounts to ensure seamless service.

You will answer inquiries, manage calls, and support the Club Manager in day-to-day operations. The role requires strong customer service, basic computer skills, and honesty, with benefits including health coverage and

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members delivering a great experience.
• Handle front desk tasks and answer phones politely to assist with questions.
• Assist with member check-ins, sign-ups, cancellations, and updating accounts.

Skills

Customer service

Computer skills

Honesty and integrity

Job description

Baseline Fitness in Colorado Springs is seeking a Customer Service Representative to greet members and deliver a superior customer experience. You will handle front desk tasks, assist with tours, sign-ups, cancellations, and update member accounts to ensure seamless service.

You will answer inquiries, manage calls, and support the Club Manager in day-to-day operations. The role requires strong customer service, basic computer skills, and honesty, with benefits including health coverage and