Overnight Front Desk & Member Services Associate

CA Planet; Los Angeles (CA); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Descrizione del lavoro

Planet Fitness in Los Angeles is seeking an Overnight Closer to deliver exceptional member service at the front desk and manage end-of-day banking procedures. You will greet members, assist with sign-ups, provide tours, and respond to questions with professionalism.

The role requires third shift availability, a friendly attitude, basic computer skills, and reliability. You will close the day’s shift and prepare the next-day bank deposit, ensuring accuracy and security.

Competenze

• Customer service background preferred.
• Basic computer proficiency required.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; interact positively with members and co-workers.
• Strong listening with empathy and problem solving.
• Diplomacy in all interactions; professional behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Mansioni

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including: Answer phones and assist callers with questions, Check members into the system, New member sign-up, Take tours for prospective members.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
• Close shift for that business day.
• Create a bank deposit for next day.

Conoscenze

Customer service

Basic computer proficiency

Punctuality

Reliability

Positive attitude

Active listening

Diplomacy

Formazione

High School diploma/GED

Descrizione del lavoro

Planet Fitness in Los Angeles is seeking an Overnight Closer to deliver exceptional member service at the front desk and manage end-of-day banking procedures. You will greet members, assist with sign-ups, provide tours, and respond to questions with professionalism.

The role requires third shift availability, a friendly attitude, basic computer skills, and reliability. You will close the day’s shift and prepare the next-day bank deposit, ensuring accuracy and security.