Overnight Front Desk & Member Concierge (3rd Shift)

Planet Fitness - aFIRM, LLC; Lincoln (NE); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

Planet Fitness - aFIRM, LLC is seeking an Overnight Closer (Member Services) to deliver exceptional service to members and guests. You will handle front desk duties, sign-ups, tours, and account updates while ensuring a smooth night close and bank deposit preparation.

The role emphasizes punctuality, reliability, and a positive, professional demeanor. Evening hours and overnight shifts are required for this position.

Formación

• Customer service background preferred.
• Basic computer proficiency required.
• Must be 18 years or older.
• High school diploma or GED required.
• Punctuality and reliability essential.
• Strong communication and problem-solving skills.
• Able to interact with members and coworkers professionally.

Responsabilidades

• Greet members, prospective members and guests and provide exceptional service.
• Handle front desk activities: answer phones, check-in, sign-ups, and tours.
• Facilitate updates to member accounts and respond to questions promptly.
• Escalate to Assistant Manager or Manager as needed.
• Maintain cleanliness and organization of the club.
• Close shift for the business day and prepare next day deposits.

Conocimientos

Customer service

Computer basics

Fitness enthusiasm

Punctuality

Professional communication

Active listening

Diplomacy

Educación

High school diploma / GED

Descripción del empleo

Planet Fitness - aFIRM, LLC is seeking an Overnight Closer (Member Services) to deliver exceptional service to members and guests. You will handle front desk duties, sign-ups, tours, and account updates while ensuring a smooth night close and bank deposit preparation.

The role emphasizes punctuality, reliability, and a positive, professional demeanor. Evening hours and overnight shifts are required for this position.