Overnight Front Desk Auditor with Day-One Benefits

Hyatt Hotels Corporation; Austin, Northern (TX, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Day‑one medical, dental, vision

Vacation/PTO with rollover

Complimentary wellness tools

401(k) with company match

Hotel room discounts

Career opportunities across Hyatt

Job summary

Hyatt Place Austin Downtown is hiring a Night Auditor to own the overnight shift and deliver day-one benefits. You will balance daily transactions, run audits, and support front desk operations for guests in a fast-paced hotel environment.

We seek friendly, detail-oriented individuals with a customer-service mindset who can work nights and weekends. Day-one benefits and a path to growth are offered at this Hyatt location.

Qualifications

• Passion for customer service and guest satisfaction.
• Ability to work independently while supporting hotel operations.
• Strong attention to detail and organizational skills.
• Hospitality experience preferred but not required.
• Willingness to work nights, weekends, and holidays as needed.
• Physical ability to lift up to 10 lbs and stand for long periods.

Responsibilities

• Assist guests efficiently and courteously at the front desk.
• Balance hotel and restaurant transactions daily including cards and cash.
• Follow credit, cash-handling, and accounting procedures.
• Run audits and record revenues and statistics accurately.
• Explain reports, folios, and procedures clearly to guests.
• Maintain guest and hotel information privacy and confidentiality.
• Respond to guest concerns and resolve issues promptly.
• Perform additional duties as assigned.

Skills

Customer service

Independent work

Attention to detail

Hospitality experience

Night/weekend/holiday availability

Lifting 10 lbs

Stamina/standing

Job description

Hyatt Place Austin Downtown is hiring a Night Auditor to own the overnight shift and deliver day-one benefits. You will balance daily transactions, run audits, and support front desk operations for guests in a fast-paced hotel environment.

We seek friendly, detail-oriented individuals with a customer-service mindset who can work nights and weekends. Day-one benefits and a path to growth are offered at this Hyatt location.