Overnight Front Desk Agent — Boutique Hospitality

marcuscorp; Pittsburgh (Allegheny County); Sur place; USD 19 000 - 26 000; Plein temps

Avantages offerts par ce poste

Room discounts

Restaurant discounts

Two-for-one movie tickets

Flexible scheduling

Paid time off

Medical, dental, and vision insurance

401k with employer match

Résumé du poste

Kimpton Hotel Monaco Pittsburgh invites you to join a team that values individuality and guest connections. As a Front Desk Associate, you will check guests in and out, handle reservations and special requests, answer calls, and maintain accurate information with a confident, professional demeanor.

You will balance daily cash, follow protocol, and collaborate with departments to ensure smooth operations. The role offers overnight and weekend shifts, hotel discounts, and opportunities to grow

Qualifications

• High school diploma or GED required.
• Previous front desk or customer-facing experience is helpful.
• Knowledge of local area, services, and attractions.
• Flexible schedule including overnights, weekends and holidays.

Responsabilités

• Check in and out hotel guests in a confident, professional manner.
• Review arrivals with special requests and block rooms as needed.
• Answer phone calls promptly with complete information.
• Balance daily shift cash, credit transactions and reports.
• Coordinate with other departments and follow key and credit policies.
• Monitor room availability and assist with reservations as needed.

Connaissances

Customer service

Communication

Cash handling

Formation

High school diploma or GED

Description du poste

Kimpton Hotel Monaco Pittsburgh invites you to join a team that values individuality and guest connections. As a Front Desk Associate, you will check guests in and out, handle reservations and special requests, answer calls, and maintain accurate information with a confident, professional demeanor.

You will balance daily cash, follow protocol, and collaborate with departments to ensure smooth operations. The role offers overnight and weekend shifts, hotel discounts, and opportunities to grow