Overnight Front Desk Agent — Boutique Hotel, Flexible Schedules

Kimpton Hotel Monaco Pttsbrg; Pittsburgh (Allegheny County); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Room discounts at Marcus Hotels & Res|

Job summary

Kimpton Hotel Monaco Pittsburgh invites you to join a boutique hotel where individuality is celebrated and guest connections are valued. We seek hospitality-minded professionals ready to contribute to a vibrant team.

As a Front Desk Associate, you will check guests in/out, handle calls, manage reservations, and support daily operations while delivering warm, personalized service in a historic Pittsburgh setting.

Qualifications

• Previous experience in a Front Desk or customer-facing role is helpful.
• High school diploma or GED is required.
• Knowledgeable of local area, services, attractions, and events.

Responsibilities

• Greet guests and check in/out in a professional manner.
• Answer calls promptly and provide accurate information.
• Manage room blocks and VIP requests.
• Maintain key control and follow security policies.
• Balance cash and process payments.

Skills

Front desk experience

Customer service

Communication skills

Knowledge of local area

Education

High school diploma or GED

Tools

Hotel PMS software

Job description

Kimpton Hotel Monaco Pittsburgh invites you to join a boutique hotel where individuality is celebrated and guest connections are valued. We seek hospitality-minded professionals ready to contribute to a vibrant team.

As a Front Desk Associate, you will check guests in/out, handle calls, manage reservations, and support daily operations while delivering warm, personalized service in a historic Pittsburgh setting.