Overnight Concierge Lead for Guest Experience & Events

Planned Companies; Boston (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies is hiring Front Desk Associates and Doormen to ensure the best experience for tenants, guests and vendors. The role focuses on a warm welcome, attentive service, and coordinating local recommendations to enhance building life and safety.

The position is full-time, pays $20 per hour for 32 hours per week, with Thursday and Friday night shifts and weekend coverage. Candidates should have strong communication and multitasking abilities.

Qualifications

• 3+ years of Lead Front Desk or Lead Security experience.
• Ability to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors.
• Schedule reservations and appointments; plan on-site events.
• Provide direction, referrals and access to local attractions and services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer phones, monitor lobby, and manage keys and access cards.

Skills

Lead Front Desk experience

Excellent written and verbal comms

Job description

Planned Companies is hiring Front Desk Associates and Doormen to ensure the best experience for tenants, guests and vendors. The role focuses on a warm welcome, attentive service, and coordinating local recommendations to enhance building life and safety.

The position is full-time, pays $20 per hour for 32 hours per week, with Thursday and Friday night shifts and weekend coverage. Candidates should have strong communication and multitasking abilities.