Overnight Community Technician — Trauma‑Informed Care & Safety

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health and dental insurance starting 1

3+ weeks vacation

12 holidays

403(b) retirement plan

Tuition assistance

Paid training opportunities

Staff wellbeing

Job summary

Bowery Residents' Committee, Inc. (BRC) is seeking a Community Technician to support individuals experiencing homelessness in a Bronx setting. This full-time role (37.5 hours/week) involves active monitoring, crisis response, and fostering a safe environment, with trauma-informed care guidance provided.

The position offers comprehensive benefits, mandatory overtime, and opportunities for professional growth within a mission-driven team.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.
• Experience with homelessness, mental health, or substance use populations (preferred).
• Security Guard license, Food Handler Certificate, or similar certifications (preferred).
• Bilingual candidates encouraged to apply (preferred).

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma‑informed and de‑escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Education

High School diploma or GED

Job description

Bowery Residents' Committee, Inc. (BRC) is seeking a Community Technician to support individuals experiencing homelessness in a Bronx setting. This full-time role (37.5 hours/week) involves active monitoring, crisis response, and fostering a safe environment, with trauma-informed care guidance provided.

The position offers comprehensive benefits, mandatory overtime, and opportunities for professional growth within a mission-driven team.