Overnight Audit & Front Desk Specialist

Driftwood Hospitality Management; Daytona Beach (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a Part Time Overnight Front Desk Associate to balance room, restaurant and bar duties and to post and balance charges for end-of-shift reporting. You may also serve as a front desk agent as needed; you will balance revenue, prepare daily restaurant reports, and ensure proper file maintenance for the next day’s operations.

The role requires strong English communication, basic accounting knowledge, and careful data entry into computer systems.

Qualifications

• Knowledge of accounting operations including A/R and A/P.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
• Ability to access and accurately input information using a moderately complex computer.
• Ability to read, write and speak English sufficient to understand and communicate with employees and guests.
• Hearing and visual ability to observe and detect signs of emergency situations.

Responsibilities

• Balance room, restaurant and bar daily work.
• Post and balance charges and settlements in a timely and efficient manner.
• Maintain files and reset the systems for next day operations.
• Also works as a front desk agent during shift as needed.
• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier.
• Run audit reports/journals.
• Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
• Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Perform other duties and responsibilities asked by the Controller and the Assistant Controller based upon department needs.
• Ensure all reports and back-up vouchers are complete and filed properly.
• Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person.
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.
• Greet customers immediately with a friendly and sincere welcome.
• Complete the registration process by inputting and retrieving information from a computer system.
• Verify and imprint credit cards for authorization using electronic acceptance methods.
• Handle cash; make change and balance as assigned house bank.
• Promptly answer the telephone using positive and clear English communication.

Skills

Accounting operations

10-key by touch

Guest relations

Computer data entry

English communication

Attention to detail

Tools

Micros

POS systems

Job description

Driftwood Hospitality Management is seeking a Part Time Overnight Front Desk Associate to balance room, restaurant and bar duties and to post and balance charges for end-of-shift reporting. You may also serve as a front desk agent as needed; you will balance revenue, prepare daily restaurant reports, and ensure proper file maintenance for the next day’s operations.

The role requires strong English communication, basic accounting knowledge, and careful data entry into computer systems.