Outpatient Scheduling Specialist

UKG; Chesapeake (VA); On-site; USD 23,000 - 34,000; Full time

Job summary

UKG in Chesapeake, VA is hiring an Administrative Assistant/Medical Secretary/Scheduler to coordinate scheduling and registration of outpatient diagnostic testing, supporting the department operations, and delivering excellent customer service to patients, physicians, and staff. The role requires handling physician orders, scheduling, and helping ensure smooth workflows.

A high school diploma or higher is required, with preference for healthcare program enrollment and at least 1 year of relevant

Qualifications

• Associates degree or enrollment in a healthcare program (e.g. Health Information Technology, Medical Assistant).
• 1 year or more experience as Administrative Assistant, Medical Secretary, or Scheduler preferred.
• Strong computer skills in a Windows PC environment; ability to operate fax machines, copiers, scanners.

Responsibilities

• Respond to phone calls and faxes regarding scheduling and registration of outpatient testing for patients and physician offices.
• Interview patients and collect demographic information in a timely manner.
• Advise patients on outpatient testing preparation per protocol; detailed knowledge of procedures and tests.

Skills

Scheduling

Medical terminology

Customer service

Data entry

Phone etiquette

Education

High School diploma or higher

Tools

Fax machines

Scanners

Windows PC

Job description

UKG in Chesapeake, VA is hiring an Administrative Assistant/Medical Secretary/Scheduler to coordinate scheduling and registration of outpatient diagnostic testing, supporting the department operations, and delivering excellent customer service to patients, physicians, and staff. The role requires handling physician orders, scheduling, and helping ensure smooth workflows.

A high school diploma or higher is required, with preference for healthcare program enrollment and at least 1 year of relevant