Outpatient Scheduling Coordinator

Chesapeake Regional Healthcare; Chesapeake (MO); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Chesapeake Regional Healthcare is seeking an Administrative Assistant/Scheduler to coordinate outpatient testing scheduling and registration. You will support department operations and deliver excellent customer service to patients, visitors, physicians, and hospital staff while maintaining confidentiality.

Responsibilities include interviewing patients, collecting demographics, interpreting orders, and using the department software system to schedule tests.

Competenze

• High school diploma or equivalent required; associates degree preferred.
• Strong knowledge of medical terminology and ancillary testing.
• Proficiency with Windows PC environments and standard office equipment.
• Experience as Administrative Assistant, Medical Secretary, or Scheduler is preferred.

Mansioni

• Respond to calls and faxes regarding scheduling and registration of outpatient testing.
• Interview patients and collect demographic information promptly.
• Explain outpatient testing preparation per protocol to patients.
• Coordinate multiple tests with staff and resources to ensure smooth workflow.
• Interpret physician orders and schedule diagnostic testing in the software system.
• Demonstrate use of medical necessity checking software and ABN explanations to customers.
• Maintain confidentiality and effective interdepartmental communication.
• Meet productivity metrics and accuracy targets.

Conoscenze

Customer service

Time management

Interpersonal skills

Windows PC proficiency

Fax system use

Formazione

High school diploma or equivalent

Associates degree in Health Information Technology or related

Strumenti

Fax machine

Scanner

Copier

Descrizione del lavoro

Chesapeake Regional Healthcare is seeking an Administrative Assistant/Scheduler to coordinate outpatient testing scheduling and registration. You will support department operations and deliver excellent customer service to patients, visitors, physicians, and hospital staff while maintaining confidentiality.

Responsibilities include interviewing patients, collecting demographics, interpreting orders, and using the department software system to schedule tests.