Outpatient Scheduling & Registration Specialist

Brown-University-Health-1; Providence (RI); On-site; USD 31,000 - 32,000; Full time

Job summary

Brown University Health is seeking a patient services specialist to schedule outpatient appointments, register patients, and prepare paper and electronic records. The role includes LEP assistance using second language skills to explain clinic policies and assist with forms, plus coordinating with interpreter services for more complex interpretations.

You will handle pre-registration, problem resolution, and billing-related tasks, while producing reports on scheduling activities and follow-up

Qualifications

• Schedules outpatient clinic appointments and registers patients.
• Assists LEP patients using second language skills to explain policies and forms.
• Prepares patient records and handles pre-registration and billing/payment resolution.

Responsibilities

• Interviews and registers patients and prepares related records.
• Provides interpretation support and coordinates with interpreter services.
• Tracks follow-up care and generates scheduling reports.
• Collects co-payments.

Skills

Customer service

LEP interpretation

Registration

Scheduling

Tools

EHR systems

Billing software

Job description

Brown University Health is seeking a patient services specialist to schedule outpatient appointments, register patients, and prepare paper and electronic records. The role includes LEP assistance using second language skills to explain clinic policies and assist with forms, plus coordinating with interpreter services for more complex interpretations.

You will handle pre-registration, problem resolution, and billing-related tasks, while producing reports on scheduling activities and follow-up