Outpatient Scheduling & Billing Specialist

Brown-University-Health-1; Providence (RI); On-site; USD 30,000 - 32,000; Full time

Job summary

Brown University Health in Providence, RI, seeks an administrative clerk to expedite patient visits by handling registration, scheduling, billing, and records management in an outpatient setting.

The role requires a High School Diploma, basic PC and medical billing knowledge, and strong customer service skills. Responsibilities include pre-registration, insurance verification, co-pay collection, and coordinating with clinical staff.

Qualifications

• High School Diploma or equivalent.
• Knowledge of PC skills using Windows and software packages.
• Knowledge of medical billing routines for physician office practice.
• Knowledge of medical terminology, diagnosis codes, and procedure codes.
• Courteous telephone technique and good customer service skills.
• Six months experience coding and billing using online billing system.

Responsibilities

• Schedules patients using the hospital's scheduling system and follows up on appointments.
• Verifies demographics, insurance authorization information, co-pays and physician; collects co-pays.
• Pre-registers and registers patients using the online billing system.
• Mails informational material to new patients and coordinates with outside agencies as needed.
• Acts as outpatient center receptionist: answers calls, greets patients, verifies information and directs to care.
• Handles coding/billing within department guidelines and resolves billing issues with patients.
• Obtains and organizes medical records; ensures files are complete prior to treatment or visit.
• Prints reports using scheduling and billing systems.

Skills

PC skills

Medical billing

Medical terminology

Telephone courtesy

Customer service

Education

High School Diploma

Tools

Online billing system

Job description

Brown University Health in Providence, RI, seeks an administrative clerk to expedite patient visits by handling registration, scheduling, billing, and records management in an outpatient setting.

The role requires a High School Diploma, basic PC and medical billing knowledge, and strong customer service skills. Responsibilities include pre-registration, insurance verification, co-pay collection, and coordinating with clinical staff.