Outpatient Scheduler & Pre-Access Specialist

Universal Health Services, Inc.; Laredo (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retention Bonus Program

Loan Forgiveness Program

Competitive Compensation & Generous PT

Excellent Medical, Dental, Vision and

401(K) with company match

SoFi Student Loan Refinancing Program

Tuition savings for nursing education

Career development opportunities

Pet Insurance

Benefits Guest Website

Job summary

Universal Health Services, Inc. is seeking a Central Scheduler in Laredo, TX to perform pre-access functions for scheduling outpatient diagnostic procedures and complete pre-registration and insurance verification.

The role requires excellent written and verbal communication, strong organization, and attention to detail. You will guide patients and staff through scheduling, confirm appointments, obtain insurance information, and ensure accurate data entry and verification before services.

Qualifications

• Minimum one year of experience in a healthcare environment.
• Experience in data entry, customer service, collections and medical terminology preferred.
• Knowledge of third-party requirements and healthcare billing.
• Strong written and spoken communication skills.
• HIPAA privacy standards knowledge preferred.

Responsibilities

• Accurately schedules patients in accordance with guidelines in the scheduling application for assigned outpatient procedures and in accordance with ancillary department specifications.
• Guides the physician, physician office staff, and/or the patient through the scheduling process.
• Confirms appointments by contacting physicians and/or patient as needed.
• Obtains insurance information to expedite the verification/authorization/pre-certification process.
• Enters complete and accurate data into computer with emphasis placed on correct date, codes, and spelling.
• Thoroughly completes the outpatient verification process to ensure the accuracy of insurance information and that authorization requirements have been met for all scheduled patients prior to receiving services.
• Reviews previous account history and consults with Supervisor when considering possible delay of services during Pre-Access processes.
• Other duties as assigned

Skills

Data entry

Customer service

Medical terminology

HIPAA privacy

Verbal and written communications

Organization

Attention to detail

Computer proficiency

Education

High School/GED

Tools

Patient accounting system

Job description

Universal Health Services, Inc. is seeking a Central Scheduler in Laredo, TX to perform pre-access functions for scheduling outpatient diagnostic procedures and complete pre-registration and insurance verification.

The role requires excellent written and verbal communication, strong organization, and attention to detail. You will guide patients and staff through scheduling, confirm appointments, obtain insurance information, and ensure accurate data entry and verification before services.